Copyright 2009 NWT Express Shuttle
P.O. Box 327
Hayward, WI 54843
SAFE. ECONOMICAL. CONVENIENT.
Cancellation Policy
SCHEDULED VAN CANCELLATION POLICY
Reservations must be cancelled one business day in advance (by calling 877 698-3977 during normal business hours) to receive a travel credit or
customer will be charged full fare. No shows will also be charged full fare. There will be no refunds or travel credits for cancellations within 24 hours of
departure or no shows. We offer a travel credit equal to the unused amount of your booking for future shuttle services for any reservation cancelled a
minimum of one business day prior to pickup time.
ADVANCE PURCHASE CANCELLATION POLICY
There are no refunds for cancellations. Changes made at least 21 days prior to departure will cost $30 and within 21 days will cost $50 per change.
CHARTER CANCELLATION POLICY
For any Charter reservations paid in full, cancellations must be made a minimum of one business day (24 hours) in advance of the scheduled service
date, the fee for cancelling the reservation will be 10% of the total amount cancelled.
For Charter reservations using a 3rd party vehicle (Motor Coach Company), the cancellation charges of the motor coach company will be imposed in
addition to our 10% of the total amount cancelled.
REBOOKING FEE
There will be a $20 charge at the time of rebooking a cancelled reservation.
CHANGE POLICY
We understand that circumstances may arise which may change your travel plans. We will gladly make a change in your reservation if contacted a
minimum of one business day prior to your scheduled pick up time. We will charge you $20 for the rebooking.